Returns & Exchanges
At WeRateDogs, we want you and your pup to be 14/10 happy with your purchase. If your gear doesn't fit or isn't quite right, we offer easy returns and exchanges within 30 days of delivery.
Return Process
- 1.Check Eligibility
Ensure your items are unwashed, unworn, and still have the original tags attached to qualify for a full refund or exchange.
- 2.Start Your Return
Visit our online return portal with your order number and zip code to select the items you wish to send back.
- 3.Print and Pack
Download your prepaid shipping label and securely package your items, making sure to include the packing slip inside the box.
- 4.Ship and Relax
Drop your package off at any authorized carrier location; once we receive it, we will process your refund or ship your new size within 5-7 business days.